Barclaycard is part of the Barclays Group and is one of the world’s largest providers of card acceptance services for merchants. This is a service that enables your customers to pay in-store or online using their credit or debit card.

How to benefit from our Point-of-Sale services

Expand your customer base

Customers who have credit and debit cards tend to spend more than those who only carry cash.

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Get paid anytime, anywhere

Conveniently accept payments 24/7.

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Improve business security

Lower cash handling costs and fraud risk.

Gain international business

Overseas customers is likely to prefer card transactions that offer greater freedom to spend on unplanned purchases.

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With eCommerce the world is your market

Our eCommerce payment gateway allows you to accept credit and debit card payments on your website. So, whether you run a small shop or global retail chain, you can take advantage of the global economy and trade wherever your customers are.

eCommerce enables you to:
  • Accept payments from anywhere in the world
  • Accept a wide range of international cards
  • Process payments quickly and securely
  • Lower transaction costs
  • Get dedicated support from our customer services team
  • Stay protected with the latest fraud security measures
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How it works
  • The cardholder makes a payment by logging onto your website or accessing the link provided
  • The transaction goes to the VISA Cybersource online payment gateway. VISA then routes the transaction to the customer’s issuing bank
  • If the transaction is authorised, it is forwarded to Barclays Bank for settlement and paid through the local payment clearing process to your bank account

Less handling, less worries with POS

Our electronic Point-of-Sale (POS) terminals let you accept debit and credit card payments at checkout points, making them ideal for supermarkets, hotels, restaurants and more. Offer convenience to your business and customers by getting a cashless payment process in place today.

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POS enables you to:
  • Speed up the payment process at your pay points
  • Get terminals that are EMV compliant and reduce the risk of fraud
  • Reduce the risks and costs associated with handling cash payments
  • Enjoy dedicated customer support
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How it works
  • You will receive a plug and play terminal which offers the benefits of Wi-Fi/GPRS connectivity while allowing you to keep the terminal at your checkout
  • You can accept these cards through Barclays (authorisations are 24 hours a day, 365 days a year):
    • VISA
    • MasterCard
    • Maestro
    • American Express
    • UnionPay International

Receive money on the move with mPOS

Ideal for cafés, restaurants, mobile taxis and courier companies, our mobile Point-of-Sale (mPOS) devices are designed to offer your business flexibility. The mPOS device fits in your pocket and comes with a battery, so it will work wherever your business takes you.

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Why it pays to go with mPOS
  • Works as a hassle-free standalone device
  • Take credit and debit card payments wherever and whenever, so you can get paid on the move and make more sales than ever before
  • Devices are safe and easy to use 
  • Enjoy dedicated customer support
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How it works
  • You’ll receive a GPRS/3G mobile terminal that doesn’t need to be connected to a smartphone or computer
  • You can accept these cards through Barclays (authorisations are 24 hours a day, 365 days a year):
    • VISA
    • MasterCard
    • Maestro
    • American Express 
    • UnionPay International

Receive money on the move with mobile Point-of-Sale

Ideal for businesses with larger payments or many outlets. Our integrated Point-of-Sale services offers you a host-to-host payment solution. With a direct link to Barclays, you’ll enjoy faster payment processing as well as better information management for your reconciliation.

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Benefits of integrated POS
  • Accept credit and debit card payments in-store
  • Host-to-host solution that offers faster payment processing
  • Designed for ease of integration into a retailer's cash till systems
  • Both EMV and PCI compliant
  • Access to detailed POS batch reports to help with reconciliation
  • Enjoy dedicated customer support
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How it works

A typical transaction consists of the following:

  1. The goods or services are rung up on the till and the customer is asked how they wish to pay. The customer chooses to pay by card
  2. The cashier then selects ‘Card’ as the payment method on the till
  3. The till will send the sale for the total amount to be paid on the PinPad
  4. The PinPad prompts the customer (cardholder) to swipe or enter their card on the PinPad
  5. The PinPad will prompt the customer (cardholder) to enter their PIN (if the verification method for the card is a PIN). Otherwise, a receipt is printed on the till and this receipt will have a space for the cardholder’s signature (if it is a magstripe card with signature verification method)
  6. The customer (cardholder) will enter their secret PIN for chip and PIN card transactions and the PinPad will encrypt the PIN and card data that is sent to Barclays Bank of Zambia for authorisation
  7. Barclays Bank/issuing bank will either authorise or decline the transaction
  8. The PinPad will then display "authorised" or "declined" and will prompt the customer (cardholder) to remove their card
  9. The PinPad will send all the data required for printing the receipts to the till irrespective of whether it is authorised or declined
  10. The till will then print the merchant and customer (cardholder) receipts
  11. The cashier will give the customer (cardholder) the receipt whilst keeping the merchant receipt
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Need more help?

Call:

Toll free: 5950
Tel: +260 (211) 366100
Tel: +260 (211) 366225

Email:

customerservice.zambia@barclays.com

Talk to us