Online Banking at Barclays works best with Internet Explorer 5.5 and above Netscape 4.7 and above. We recommend 128-bit encryption for logging into Online Banking. You can find out the version and strength of the browser by clicking on Help 'About Internet Explorer'. The first two lines will have the required information.

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Required settings for Internet Explorer 5.5 and above:
  • On the Internet Explorer browser Toolbar Go to Tools
  • Then click on Internet Options
  • Then Advanced and Scroll down to Security
  • Here Enable Use SSL 2.0 & Use SSL 3.0
  • Click on 'Apply' then "OK"
  • Now go to Tools
  • Click on Internet Options
  • Go to Security
  • Go to custom level
  • Scroll down the list and go to 'Scripting of Java applets ' and Enable it
  • If you are using LAN on your Internet Explorer Tool bar click on Tools
  • Go to Internet options
  • Click on Connections
  • Go to LAN Settings
  • Now click on Advanced
  • In Servers, secure field should not be blank
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Need more help?

Call:

Toll free: 0800 222 333
Tel: +260 (211) 366100-149
Fax: +260 (211) 366225

Email:

customerservice.zambia@barclays.com

Talk to us