Welcome to Barclays Zambia

Barclays Bank of Zambia is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the Johannesburg Stock Exchange in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42,000 employees.

We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end we offer our clients a range of retail, business, corporate and investment, and wealth management solutions as well as ensure a positive impact in all the countries where we operate.

We’re a truly African brand, inspired by the people we serve and determined to always be brave, passionate and ready so that we can make our continent proud.

  • What is our purpose?

    To bring your possibility to life

    We believe in possibility, in the actions of people who always find a way to get things done. We believe in creating opportunities for our customers to make their possibilities real and supporting them every step of the way. Our group is a future-focused organisation, driven by progress and our desire to thrive in the digital age.

  • How we get things done

    We are committed to being: Brave, Passionate and Ready.

  • Empowering communities

    We aim to play a shaping role in society and be an active force for good by:

    Earning trust: By acting with fairness and providing just outcomes for all stakeholders and becoming known for reliability by delivering consistently on our promises

    Shaping societies: By contributing significantly to the communities in which we operate, thereby enhancing the continent’s economic growth and development

    Promoting intergenerational sustainability: By being accountable for our impact on the environment and building viable communities by evolving as their needs change

    Driving thought leadership: By providing insights that help the industry to develop new and innovative ways to solve society’s challenges

  • Key facts

    Barclays has operated in Zambia for close to 100 years and is now one of the country's foremost financial institutions in terms of financial strength, product offering & service capability. The Bank is currently represented by 70 offices comprising of full branches and Sales Centre throughout the country and is continuing to expand. It has a staff complement of about 1204.

    Zambia is a country rich in natural resources, with an economy that is primarily based on the mining and export of copper and cobalt. Agriculture (particularly maize production) and manufacturing also make a significant contribution to national growth. There are recent developments in the Tourism sector contributing significantly to the country's GDP and this is increasingly becoming an area of focus.

    Trade and exchange rate liberalisation within Zambia have continued to facilitate international investment and to achieve an economic climate that encourages business development. Significant FDIs have been actualised especially given the confidence in the economy with debt cancelled by co-operating partners. Over the years, the country has been able to register macro-economic stability creating more investor confidence. Africa is becoming an increasingly important market in a global context.

    The increasing commitment from within is supported by several regional and global development agencies, all of which are committed to stimulating long-term business prospects. International corporate involvement in Africa is growing, and many major multinationals have recognised the need to implement coherent corporate strategies for Africa as a whole.

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Need more help?

Call:

Toll free: 5950
Tel: +260 (211) 366100
Tel: +260 (211) 366225

Email:

customerservice.zambia@barclays.com

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